NeuroSpace Help Center

РУКОВОДСТВО ПО NEUROSPACE

en

ru

NEUROSPACE
help center

Welcome to the NeuroSpace Help Center! Discover how to create AI-powered chatbots and Assistant-based consultants, how to top up your balance and pay the tariffs, how to integrate your neuro staff with websites, messengers, and CRM systems.

GET STARTED

Show you the ropes: learn the basics of NeuroSpace

Overview

Meet the NeuroSpace platform. Discover how it helps you create AI chatbots, what GPT models we use, and how you can enhance your neuro staff.
Quick start

The main steps of building your first AI-powered chatbot. A brief overview of the platform's functionality.
Registration

Learn how to sign up for NeuroSpace
Authorization

Learn how to sign in to your NeuroSpace account and log out.
Password change

Learn how to change your password for your NeuroSpace account.
Password recovery

If you've lost your account password, follow these steps.

API KEYS, BALANCE, AND TARIFFS

Essential elements for chatbots to function

About balance, keys, and tariffs

A brief overview of keys and their types, as well as the balance on the OpenAI and NeuroSpace platforms. Dialogue limits.
How to generate an OpenAI API Key

Learn how to generate an OpenAI API Key for neuro staff and add it to your NeuroSpace account.
How to top up your OpenAI balance

Instructions for topping up your OpenAI balance if you are using your OpenAI API key on the platform.
How to top up your NeuroSpace balance and get a NeuroSpace API key

Instructions for topping up your NeuroSpace balance and obtaining a NeuroSpace API key.
How to buy dialogs (Rate plans)

Learn how to switch from the Free Plan to the Integrator or PRO Plan, purchase dialogues, and the WhatsApp account connections.
Tokens, costs, and optimization

What is a token and tokenization. Information about average token consumption and how to optimize it.
Tiers in OpenAI

Information about API rate limits (usage tiers).

BUILDING AI CHATBOT

On the way to success: creating your very first neuro staff

How to create a Chatbot (basic settings)

Learn how to create a neuro staff with basic settings.
Video: Building an AI Chatbot in 5 minutes

Learn how to create a neuro staff on the NeuroSpace platform in just 5 minutes and integrate it with Telegram and WhatsApp.
GPT models

Description and characteristics of the GPT models we use on the platform for creating chatbots.
Chatbot prompt essentials

Learn how to write an effective prompt for your AI-powered chatbot.
How to start and stop Chatbot

Learn how to start and stop your chatbot.
Chatbot settings

Learn how to access your Chatbot settings
Dialogues

Information about the Chatbot Dialogue panel and how to manage it. Learn how to delegate AI conversation to an operator.
Video: Example of chatting with our AI-powered Chatbot
How to delete a Chatbot

Learn how to remove your neuro staff from your list of chatbots.

ADVANCED USE

Take advantage of more features offered by the NeuroSpace platform

How to set up Stages (funnels)

Learn how to set up step-by-step information collection and dialogue stages.
Chatbot work by trigger words

Learn how to add trigger words that initiate your chatbot’s conversation with a client (with examples).
Trigger words for Telegram notifications

Learn how to set up notifications in your Telegram account when your chatbot or client uses trigger words during a conversation.
Chatbot scheduled work

Learn how to set up a schedule for your chatbot’s activity.
Use blocking words in ChatGPT replies

Automatically block the chatbot when using the Words to block option in chatbot replies.
Pricelist

Learn how to add a price list to your AI-based consultant’s prompt (for e-commerce chatbots). Include a link to a website or Google Sheets.
Vector Store

Learn how to add your Knowledge Base (Vector Store) with additional information from a file to your Chatbot. Use this when a simple prompt is not sufficient.

OTHER CHATBOT FEATURES

What else can NeuroSpace Chatbots do

Trigger messages

Learn how to create automated messages that depend on the time of conversation inactivity.
Telegram notifications

Learn how to receive notifications about new dialogues, messages, and triggers.
Webhook

Learn how to set up a webhook for notifications
Claim fields (add to lead)

Learn how to capture lead data from client requests during conversations and add it to the Dialogue panel.

INTEGRATIONS

Connect your Chatbot with your sales channels

About integration

What you need to know before connecting your chatbot with your sales channels: websites, messengers, social media, and CRM systems.
WhatsApp

Learn how to connect your chatbot with WhatsApp. Personal and group chats.
Instagram

Learn how to connect your chatbot with Instagram.
Telegram

Learn how to connect your chatbot with your bot in Telegram.
Telegram Personal

Learn how to connect your chatbot with your personal Telegram account.
Avito

Learn how to connect your chatbot with Avito — a private classifieds service.
Bitrix24

Learn how to connect your chatbot with Bitrix24.
amoCRM

Learn how to connect your chatbot with amoCRM.
VK

Learn how to connect your chatbot with VK.
Facebook Messenger

Learn how to connect your chatbot with Facebook.
Site widget

Learn how to connect your chatbot with your website.
Altegio

Learn how to connect your chatbot with Altegio.
YClients

Learn how to connect your chatbot with YClients.
Google Spreadsheets

Learn how to connect your chatbot with Google Sheets for dialogue extraction.
Google Calendar

Learn how to connect your chatbot with Google Calendar.
How to disable Chatbot integration

ASSISTANTS 2.0

Level UP: enhance your neuro staff

About Assistants

What is an Assistant, and when is it better to use.
How to create an Assistant

Learn how to create and Assistant and connect it to your chatbot
How to connect a Vector Store to an Assistant

Learn how to connect additional information from a file.
How to change or delete an Assistant

About changing Assistant settings and the specifics of its removal.

VECTOR STORES

When one prompt is not enough

About Vector Stores

What is a Vector Store and what are its types.
How to create a Vector Store

Learn how to create a knowledge base about your business for your chatbot.
Connection to a chatbot

Learn how to connect a Vector Store to a chatbot
Connection to an Assistant

Learn how to connect a Vector Store to an Assistant
How to change or delete Vector Stores

About Vector store changing and the specifics of its removal.